FAQs
Q: DO I NEED TO CREATE AN ACCOUNT TO PLACE AN ORDER?
A: It’s totally up to you, you can choose to create an account or simply checkout as a guest.
Q: What forms of payment do you accept?
A: For the time being we only accept PayPal.
Q: WILL I HAVE TO PAY ANY DUTIES OR TAXES?
A: No need, our prices are without taxes.
Q: CAN I CHANGE MY MIND OR AMEND MY ORDER ONCE IT’S PLACED?
A: Once your order is submitted, we create an 8 hour window so you can make any amendments prior to dispatch. Please email to sales@omdecoration.com within 8 hours of submitting your order.
Q: CAN I PLACE MY ORDER ON THE PHONE?
A: Unfortunately not. All orders need to be placed on our website.