ABOUT SHIPMENT

Q: WHICH COUNTRIES DO YOU SHIP TO?

A: For the time being we only ship to 32 countries: USA, Canada, UK, Germany, France, Italy, Spain, The Netherlands, Austria, Belgium, Denmark, Finland, Luxembourg, Norway, Sweden, Switzerland, Russia, Japan, South Korea, Thailand, Malaysia, Singapore, Indonesia, Philippines, Vietnam, UAE, Saudi Arabia, Qatar, Kuwait, Israel, Australia, New Zealand.

Q: HOW LONG WILL DELIVERY TAKE?

A: Once you’ve placed your order, we’ll process, pack and send it within 3 business days, and then it will take about 7 business days for shipment.

Q: HOW DO I TRACK MY ORDER?

A: We will provide tracking numbers after order placing, you can check the status from https://www.17track.net/en

Q: MY ORDER STILL HASN’T ARRIVED, IS IT LOST?

A: If you think your order has been delayed or lost in the post please contact us and we will investigate with the courier, we will keep you informed and will be in touch once the investigation has done.